Shipping

Most of our products are shipped directly from the manufacturer, therefore we have no control of how long it takes to ship. Most orders ship within 2-4 days unless otherwise noted on product description page. We do not guarantee this time frame, however every effort is made to meet it. Any product which is temporarily out of stock will be shipped as soon as it becomes available.

• Ground shipping is included in the listed prices (FedEx and UPS ground is used for most products. Small parts are shipped by USPS Priority or First Class mail. Requests for specific carriers may require additional charges. Tracking numbers for all shipments will be emailed automatically if RNC Web Enterprises is provided with a valid email address.
• Standard delivery within the continental US typically runs 3-5 business days
• Customer assumes responsibility for any duties which may be levied on imported products. North American shipments are typically duty-free
• Ships in time means the amount of time it takes to leave the manufacturers facility, not the time it will take you to receive the product. Transit time can be an additional 1-7 days, depending on destination and which manufacturer has shipped your order.

Upon Receiving your Merchandise
Please open all boxes immediately and check contents. We must be notified of any damage or other problems within 3 days of your receiving the products. In order to serve you better, we request that you also inspect all of your products for obvious defects within 3 days of receiving them.

Shipping Damage
All merchandise is packaged appropriately and inspected at manufacturers facility before shipment. RNC Web Enterprises assumes no responsibility or liability for damage caused to product(s) during shipment. All packages are insured. Should damaged merchandise arrive to you, you must take the following steps and file a claim with the carrier to avoid claim delays or denial. Purchaser is responsible to file a claim with the carrier.

Inspect the merchandise before signing the driver's release. If the merchandise appears to be damaged, refuse the delivery and make sure the driver notes that the refusal is due to shipping damage. Do not sign or accept the delivery. By signing the release, you are accepting the goods in their current condition from the carrier, and RNC Web Enterprises is not responsible to issue a refund or replacement!

If you are not sure whether the shipment is damaged or not and you decide to accept the shipment anyway, then make sure you include a note when you sign the shipper’s proof-of-delivery slip at the end, stating that the package is or appears to be damaged. If you accept the delivery or if the merchandise was dropped off, and then you later realize that the merchandise was damaged during shipment, keep the original shipping cartons, packaging materials and content, contact the carrier, and request the pick-up and return to us for replacement. Also, file a claim with the carrier immediately. It is vital that you inspect the merchandise upon arrival and report the damage to the carrier to avoid denial or delay of claim. All claims for shipping damages must be made within two (2) business days from delivery.

If the merchandise was dropped off at your location, (this is determined by seeing that the tracking information has a 'delivered' status), RNC Web Enterprises cannot be held liable or responsible for lost, stolen, or damaged goods. RNC Web Enterprises cannot be responsible or liable for damage to your property occurred during delivery by delivery company.

Wrong products received
It is very rare that you will receive an incorrect product; our manufacturers double-check all orders before they are shipped. However, if an error is made in shipping, please notify us within 1 days of receiving your order. We will issue an RMA number and return instructions on how and where to return the product. The correct product will be shipped to you (we truly do care that we get your order right the first time) and we will pay the shipping costs both ways.

Returns - if you ordered the wrong item
If you made an error and ordered the wrong products, and wish to return the product, E-mail us and request an RMA number and return instructions. Do NOT return any product that you have ordered without prior contact. Returns of incorrectly ordered products are subject to a 15% restocking fee.

RMA Explanation
When it is necessary to return a product, contact us via E-mail prior to doing so. All returns, regardless of how they were shipped or where they were shipped from, must be referenced by an RMA number (Returned Merchandise Authorization number). Once the product has been received at our manufacturers facility, it will be inspected and you will be credited for the returned product less shipping and handling charges(if you received free shipping we will deduct our shipping costs) and any applicable restocking fees (depending on condition of return up to 25%) . In the case you received free shipping, we will deduct our actual shipping costs from your refund.

Defective Products
Within thirty (30) days of receiving your order, if any product proves to be defective, contact us immediately. DO NOT ship the product back to us without contacting us first and receiving an RMA number and return instructions. After receiving the defective merchandise, we will test it, and if need be, ship a replacement to you (at our expense). This offer is only good in the Continental U.S. If you ship the product back to us from outside of the 48 states, you will need to pay for the cost of sending the product to us. If the product is defective, you will receive a replacement.

If after 30 days of receiving your product you find it to be defective, refer to the manufacturing warranty (see your warranty documents).

Returns
Your satisfaction is our priority. When your Water Filtration unit arrives, we want it to be better than you expected. If it is not, we want to know. If you are dissatisfied with your purchase, please E-mail us within 30 days from the date of purchase @ info@purewaterforless.com to arrange for the RMA number to ship the merchandise back. Include a brief explanation for the dissatisfaction, and your money (less shipping costs) will be promptly refunded. Item must be returned within 10 days of receiving RMA number. Refunds after 30 days may not be allowed and if allowed it is subject to a restocking fees.

Refused shipments
We recommend that customers refrain from refusing delivery of unwanted orders, as they will be charged for both the outbound and return shipping charges associated with that order. These charges will be deducted from any order refund amount. We can not guarantee the final disposition of any orders where the customer or recipient has refused delivery

System Installation
All systems should be installed to meet local, state and federal plumbing codes and health department rules and regulations. All equipment needs to be plumbed into the water system by a licensed plumber. It is the homeowner's responsibility to insure that the equipment is properly installed. Water damage can occur if not installed correctly.

Product Warranty and Disclaimer

RNC Web Enterprises makes no representations or warranties, either express or implied of any kind with respect to products sold on this web site, including but not limited to merchantability and fitness for a particular purpose. You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

In no event shall RNC Web Enterprises its owners, officers, employees or other representatives be liable for special, indirect, consequential or punitive damages related to any product sold. You agree that the sole and maximum liability to RNC Web Enterprises arising from any product sold on purewaterforless.com shall be the price of the product ordered.

By purchasing any item from RNC Web Enterprises, whether by phone, mail or Internet, the buyer warrants that he/she is in compliance with his/her local and state laws and is legally able to purchase these items. Must be 18 years or older to purchase merchandise from RNC Web Enterprises its subsidiaries, parent companies, divisions or other entities. RNC Web Enterprises shall not be held responsible for any non-compliance with these laws.